If you are frustrated by the support or lack of support from your property management software, you will be interested in this show. Today, I am talking with Nathan Miller, from Rentec Direct. The one thing I keep hearing about Rentec Direct is that they have fantastic customer service.
This is really unique because we don’t often hear that property management software has amazing support. If you want to know what makes great support or are in the market for new property management software, you might want to give this episode a listen.
[02:35] Nathan formed Rentec, in 2007, because he wanted to make landlords lives simpler
[03:19] Nathan has a background in software development and he was also a property manager
[04:59] In 2009, the free version of Rentec turned into a real company with additional functionality
[06:11] Why someone should choose Rentec Direct they know the software and the rental business
[10:08] Why Rentec is profitable and how they treat clients and employees
[11:23] Number one challenge with software is getting people to use it
[13:09] Fine tuning features to save time for property managers which creates huge cost savings
[14:25] Many SaaS companies have a lot of inefficient clicks. Rentec was designed more like an application so that everything can be done with one click
[18:24] How Rentec has the best support team and live chat
[21:25] How they offer free migrations to help with the difficulty of switching property management software
[23:55] Integrations and APIs to work with other software
[26:20] Rentec Direct is cloud-based and can be accessed from a web browser
I couldn’t find software to help me, I assumed there were other landlords with the same problems.
We help property managers with the software and with the rental business.
It’s our goal at Rentec to earn our customer’s business every month.
If you feel that you are an entrepreneur or think that maybe you are an entrepreneur, you should know about Mike Michalowicz and his books. If you are operating through standard accounting, GAAP accounting, or what Mike calls Frankenstein accounting, you are going to want to listen to this episode and how you can increase profitability.
In this episode we are talking with Mike Michalowicz about his most popular book Profit First and how and why you should implement it in your business. I have implemented Profit First into my business and several listeners have reached out and said that Profit First is the secret to the growth of their property management companies.
[03:57] The pain that created Profit First
[06:41] When Mike had to tell his family how he lost all his money being an angel investor
[10:57] How Jason found out about Profit First
[13:03] Why every business owner should apply the Profit First accounting method
[14:15] How Mike is driven by the Profit First system to eradicate entrepreneurial poverty
[15:48] 80% of entrepreneurs are struggling check to check
[18:52] Pay yourself first isn't a new concept, but Mike applies it to business
[21:37] The principles of Profit First and why GAAP is crap
[23:10] Get started by setting up multiple bank accounts and paying yourself first
[25:39] Parkinson's Law - we get the same results with less money
[34:00] How business owners need to take care of themselves financially
[43:53] Mike's other books The Toilet Paper Entrepreneur, The Pumpkin Plan, and Surge
The rich guy next door with the nice house & nice car is just one bad month away from losing it all.
Entrepreneurial poverty is the dirty secret in most businesses (80%) and needs to be eradicated.
No matter how much you make, without putting Profit First, your expenses will eat everything.
The secret to innovation is limitation.
We’re living in a Prime nation, more and more of us receive packages delivered to our doorsteps every single day. But with great convenience comes greater opportunity for crime: Statistics show that mail theft is on the rise.
In this episode, we’re joined by August Cement, tech guru at video doorbell company Ring. You’ll learn how Ring is the future of doorbells, and how creating peace of mind is the most important part of protecting your properties.
[2:20] What is Ring and what are the features and benefits?
[5:00] How Ring protects against package theft
[8:15] Why peace of mind is more important than security
[10:30] Integrating with home automation systems
[13:00] The story of Ring’s conception and why it’s not a gimmicky product
[14:55] Taking neighborhood watch to a higher level
[19:05] How Ring helps property managers and tenants
[26:40] Do you need to be tech savvy to use Ring?
[28:00] Using Ring in extreme circumstances
[29:35] What happens if a thief steals your video doorbell: Ring and customer service
[33:50] Community interaction
[36:00] Responding to a knock on the door from anywhere in the world
Ring is about maintaining a connection to your home, neighborhood, and family regardless of where you are in the world.
Our product has brought to light how common crimes of opportunity occur. Samsung and Apple couldn’t see that, but Ring did.
It’s simplicity that makes things genius.
Want to talk more about how Ring works and if it’s right for you? Email neighborhoods@ring.com to get connected to August and his team.